Access to healthcare protection often requires paperwork, separate applications, or upfront payments making it seen as something complicated. This creates an accessibility barrier for many people, especially those from low-income households.
To fill this gap, we took a different approach on offering health insurance by making health protection part of something people already use every day: their smartphone.
M-KOPA Smartphone: More Than a Phone
The beauty of our Health Cover lies entirely in its simplicity. There is no long onboarding process and no extra monthly insurance premiums to budget for. Instead of going through a separate insurance process, hospital cover is included as part of the benefits that come with owning an M-KOPA smartphone.
This means that when you buy an M-KOPA smartphone and pay for it over time using the flexible payment plan, you are also accessing added benefits designed to support your wellbeing, including hospital cover. There is no separate application process or additional setup required.
Caveat: As long as your M-KOPA smartphone account remains active and you remit your agreed daily or weekly payments, your hospital cover stays fully active, entirely at no additional cost.
Steps to Get Hospital Cover with M-KOPA
- Step 1: Get an M-KOPA smartphone
Visit any authorized M-KOPA retail outlet closest to you, connect with an official M-KOPA sales agent, then select an M-KOPA smartphone model of your choice. You can also get it via our website.
- Step 2: Make your initial deposit
Complete the affordable, upfront micro-deposit required to activate your pay-as-you-go plan. Once this payment clears, the smartphone is yours to take home. Pay regularly for two months to prove your credit-worthiness.
- Step 3: Keep your account connected
Maintain your regular, daily or weekly repayments. Making consistent payments ensures your digital connectivity stays seamless while keeping other added benefits active in the background.
- Step 4: Make a claim when emergency strikes
If you are hospitalized, notify us within seven days of admission by dialing our dedicated toll-free customer care line or sending a direct message via WhatsApp. Submit a photo of the required documents, and we will facilitate the cash payout.
>> Read some success stories about our M-KOPA Health Cover.
In summary
Our Hospital Cover is made possible by our partnership with Turaco Insurance. You don’t need to apply separately because our aim is to make it more inclusive, accessible, and manageable.
All it takes is owning an M-KOPA smartphone. Contact us to get started.








