Frequently Asked Questions

Here are the answers to the questions you may have

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How do I make payments on the M-KOPA X2?
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Smartphones
How do I claim for the M-KOPA X2 insurance in-patient cover?
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Smartphones
What if I  can't afford hospital bills at the time of hospitalisation? Can I qualify for cash upfront?
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Smartphones
What is the device protection benefit that comes with the M-KOPA X2?
All
Smartphones
How many screen repairs and how many lost or stolen replacements am I eligible for?
All
Smartphones
How do I unlock the M-KOPA X2 after making payments?
All
Smartphones
What are the benefits of the free health insurance cover that comes with the M-KOPA X2?
All
Smartphones
What are the benefits of getting the M-KOPA X2?
All
Insurance
How do I make payments on the M-KOPA X2?
All
Insurance
How do I unlock the M-KOPA X2 after making payments?
All
Insurance
What are the benefits of the free health insurance cover that comes with the M-KOPA X2?
All
Insurance
How do I claim for the M-KOPA X2 insurance in-patient cover?
All
Insurance
What if I  can't afford hospital bills at the time of hospitalisation? Can I qualify for cash upfront?
All
Insurance
What is the device protection benefit that comes with the M-KOPA X2?
All
Insurance
How many screen repairs and how many lost or stolen replacements am I eligible for?
All
Insurance
What are the benefits of getting the M-KOPA X2?
All
Loans
How do I make payments on the M-KOPA X2 -3?
All
Loans

Latest articles from M-KOPA

Helpful articles, how-tos, and real stories to support your journey.

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Latest News

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M-KOPA Injects Over KES 17bn into the Local Economy

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M-KOPA Makes TIME’s List of the TIME100 Most Influential Companies 2024

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Meet Ruth Munyiva, a wife, mother, and entrepreneur from Tala, Kenya, who has doubled her income since deploying her smartphone to build up her business.