WHERE CAN I BUY M-KOPA SOLAR?
M-KOPA Solar is available at registered M-KOPA Dealers nationwide. To identify your nearest M-KOPA Dealer please call our Customer Care team on 0707 333222 or visit our “Where to Buy” section above.
WHAT DO I NEED TO DO TO BECOME AN M-KOPA CUSTOMER?
Your dealer will explain the product and payment plan to you. To register for M-KOPA Solar you will need your identification document and your M-PESA registered mobile phone. Once registered you will receive a call from an M-KOPA Customer Care representative who will explain the next steps.
WHAT HAPPENS WHEN I COMPLETE MY PAYMENTS?
You become the owner of the solar home system and you can use it for free.
CAN I BUY M-KOPA SOLAR FOR SOMEONE ELSE?
Yes. You can buy M-KOPA Solar for someone else to use. Please contact M-KOPA Customer Care on 0707 333222 for more information.
DO I NEED A TECHNICAL EXPERT TO SET UP M- KOPA SOLAR AT HOME?
No. It is quick and easy to set up the solar home system yourself at home. You only need to mount the solar panel on the roof, place the control unit on a safe and convenient place indoors and connect the lights. The solar home system is conveniently packaged and is light enough to transport easily. Please call M-KOPA Customer Care on 0707 333222 if you need assistance.
WHAT DO I DO IF MY SYSTEM IS NOT WORKING?
Please be sure to see that your solar home system has battery charge and has credits. If troubles persist, please contact M-KOPA Customer Care on 0707 333222.
IS THERE A WARRANTY ON THE SOLAR HOME SYSTEM?
Yes, which varies depending on which product you purchase. See our products page for warranty information.
DOES M-KOPA HAVE A LARGER SOLAR SYSTEM TO POWER A TELEVISION?
We are currently working on several exciting new products, and will keep you informed as they are made available. Completing your payments on schedule for your solar home system will place you in a good position to be eligible for future M-KOPA products.
HOW CAN I BECOME AN M-KOPA DEALER?
If you are interested in becoming an M-KOPA Dealer, please email firstname.lastname@example.org for details.